EDUC 240 Lecture Notes - Lecture 14: Management Development, Experiential Learning, Linguistics
Document Summary
The process of getting things done, efficiently and effectively, through and with other people: roles interpersonal, informational, decisional, functions, controlling, planning, organizing, leading work organizations, skills, programs. Complex process by which individuals learn to perform effectively in managerial roles. Leadership: the qualities and behaviors required to shape the direction of the organization and that inspire others to pursue that direction in the face of obstacles and constraints. Incompetent managers can severely affect an organization"s success: has a unique strategic significance. Influencing the actions of others such that these actions are coordinated to produce the desired outcomes: acting as a role model, challenging the status quo and encouraging others to do so, recognizing contributions. Skills: a set of actions that individuals perform and that lead to certain outcomes: for example, managing time and stress, verbal communication, delegating, managing conflict, self-awareness, motivating and influencing others, problem-solving. Ability to manage your own and others" emotions and your relationships with others: self-awareness.
