MANA 366 Lecture Notes - Lecture 6: Scientific Management, Collective Bargaining, Job Security
27 Jan 2017
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Contractual association but servants with little rights. Laws favored employer: master and servant act (had to accept offer, statute of artificers (couldn"t quit) Industrial revolution brought large-scale workplaces employing numerous workers. Worker seen as an extension of machinery. Frederick taylor study found (1911: workers must specialize and complete small number of tasks, management retains planning and control. Elton mayo and hawthorne (western electric) studies. Effective management minimizes conflict: leadership can increase productivity by examining. Criticism as anti-union: sought ways to improve the relationship between workers without reducing managerial control. Focus: selection, performance appraisal, training, compensation. Strategic choice framework: emphasizes the role (focus) of management, questions shared ideology (as unrealistic, because management aim is profit so decisions discount the role of labor, this is done on three levels: The business/strategic level: seek out union free investment areas. Collective bargaining level: verify and establish weaknesses in the cba. Workplace/day to day level: implement union avoidance tactics.
