MANA 298 Lecture Notes - Agreed Framework, Performance Management
Document Summary
Performance management can be defined as a strategic and integrated approach to delivering sustained success to organisations by improving the performance of the people who work in them and by developing the capabilities of teams and individual contributors. Performance is about doing the work as well as about the results achieved. Performance can therefore be regarded as behaviour the way in which organisations, teams and individuals, get the work done. We can conclude that when managing the performance of teams, and individuals, both inputs (behaviour) and outputs (results) need to be considered. Performance appraisal is only a component of performance management as it involves the administrative and relatively isolated duty of measuring aspects of an employee"s performance. Performance management is a broader concept than performance appraisal in that it provides not only for the measurement of performance, but the defining of performance according to organisational goals as well as the provision of performance feedback.