Sept 27 2012.docx

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Mariana Gatzeva

Sept 27 • 6 responses not 7 The Structure of Social Interaction • Social interaction: involves people communicating face to face or via computer, and acting and reacting in relation to other people • Structured around statues, roles and norms o Statues: refers to a recognized social position an individual can occupy o Achieved Status: voluntary/ decide to become o Ascribed statues: involuntary status • Status set: entire ensemble of statuses occupied by an individual • Master status: person’s overriding public identity, and the most influential one in shaping that person’s life a given time • Social interaction requires roles or sets of expected behaviours • People occupy statues but perform roles • Expectations define the role • Cluster of roles attached to one status is called a role set • Norms are required, they are generally accepted ways of doing things • Norms may be prescriptive or proscriptive • Prescriptive: suggest what a person is expected to do in performing a particular role • Proscriptive: what they are expected not to do Role Conflict and Role Strain • Role Conflict: occurs when 2 or more statuses held at the same time place contradictory role demands on a person • Role Strain: occurs when incompatible role demands are placed on a person in a single status Emotion Management and Emotion Labour • Emotions pervade all social interaction • Rather than being spontaneous/uncontrollable, emotions are learned, culturally designated emotional responses • Emotion management: involves people obeying “feeling rules” and responding appropriately to situations • Emotion labour: emotion management people do for their job and for which they are paid Interact
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