Grievance – written allegation of a contract violation, filed by an individual
bargaining unit member, union, or management
Written grievance presented to employee’s supervisor
Grievance discussed; HR/LR griever and union steward
Grievance discussed: Senior management, senior LR, top union
Grievance submitted to arbitration; arbitrator hears evidence and
renders decision From steps 2-3, if parties accept grievance, then grievance is resolved.
Arbitration is the final step in g