Class Notes (836,518)
Canada (509,851)
Langara College (1,809)
CMNS 1115 (57)
W.Yeung (23)

Communication and Decision-Making.docx

4 Pages
Unlock Document

CMNS 1115

Communication and Decision-Making Group decision-making must fulfill four requirements or requisite functions • Identification & assessment of a problem – recognition that there is one • Goal setting – definition of criteria for evaluating alternative solutions • Identification of alternatives – marshalling alternative solutions • Evaluation of options – weighing the benefits & drawbacks of alternatives At each stage, group processes are mediated by three types of communication • Promotive: moves the group along a goal path by calling attention to one of the four decision-making functions • Disruptive: diverts attention and blocks the ability to achieve decision-making • Counteractive: attempts to get the group back on track Most comments are disruptive – which means that effective group work relies heavily on effective counteractive strategies Groupthink This is less a theory and more a concept for understanding one major way in which quality group work/decision-making can be inhibited/promoted the tendency for the members of a group to converge and for its actions/decisions to reflect its need to maintain convergence • Is a result of and in direct proportion to the cohesiveness of the group – the str
More Less

Related notes for CMNS 1115

Log In


Join OneClass

Access over 10 million pages of study
documents for 1.3 million courses.

Sign up

Join to view


By registering, I agree to the Terms and Privacy Policies
Already have an account?
Just a few more details

So we can recommend you notes for your school.

Reset Password

Please enter below the email address you registered with and we will send you a link to reset your password.

Add your courses

Get notes from the top students in your class.