ENGL-102 Lecture Notes - Lecture 1: Absenteeism, Job Satisfaction
Document Summary
An individual"s posiive feeling about a job resuling from an evaluaion of its characterisics. In 2011, found that canadians are not all that saisied with their jobs. 36 percent said they were thinking about leaving their employers. 20 percent were ambivalent about staying or going. Work itself, pay advancement opportuniies, supervision, co-workers. Enjoying the work itself is almost always most strongly correlated with high levels of job saisfacion. Once a person reaches the level of comfortable living the relaionship between pay and saisfacion virtually disappears. People with posiive core self-evaluaions, believe in their inner worth and basic competence, and are more saisied with their work. A strong correspondence between how well people enjoy the social context of their workplace and how saisied they are overall. More likely to be: friendly, upbeat, responsive. Less prone to turnover: customers receive experienced help and familiar faces. The relaionship between job saisfacion and turnover is stronger than between saisfacion and absenteeism.