MGCR 222 Lecture Notes - Lecture 10: Job Satisfaction, Situational Leadership Theory, Servant Leadership

• School: McGill University
• Department: Management Core
• Course: MGCR 222
• Professor: Jean- Nicolas Reyt

Document Summary

Leadership is the process of directing and influencing people toward attaining defined organizational goals --> "generative tasks" Managers is controlling people or things like planning and budgeting --> implementation. Different tasks and roles, not necessarily different people. 3 main functions of leaders: deciding on the organization"s mission and how to accomplish it. To recognize and promote the distinctiveness of the organization. To provide template for decision making (recruiting, strategy) To provide sense of identity and community. Have personal relevance and meaning to the listener. For employees, explain how their work is important and how it fits into goals of org. Provide a sense of consistent guidance and direction. Leaders should embody values reflected in vision. Communicate a clear end goal (desirable future state) A compelling improvement over the status quo b. Effectively communicating it to others/getting them on board. Communication is one of the more tangible and important aspects of leadership.