NUR1 220 Lecture Notes - Nonverbal Communication, Facial Expression, Eye Contact

28 views2 pages
Nonverbal Communication and the
Therapeutic Relationship
GRYBOWSKI
- Nonverbal communication allows the expression of emotional
experience of illness that is difficult to verbalize
- Nonverbal is conscious and unconsciously done intentional
and unintentional
o Facial expression, eyes, voice, touch, body posture and
gestures, physical appearance and presence, use of space
and handling of time
Facial expression:
- You see fear, distress or sadness
- Even practitioner’s show emotions on their face
Eyes:
- Eye contact can expression
o Guilt, fear, confidence or support
- Helps decipher truth
- Indicate positive or negative relationship
o Look longer and more often at those they trust, respect,
and care about
- Normal pupil dilation- not controlled
o Dilate when pleased
o Contract when they are displeased
Voice:
- Intonation
o Convey meaning of words eg. When describing
emotions
- Rhythm
- Pitch
- Intensity
- If vocal information contradicts verbal information, vocal
information will dominate
- Feelings are transmitted through vocal cues
Touch:
- Love and affection
o Behavioural development of babies deprived of them
health problems eg. Allergies and eczema
- Produce reactions on emotional and interpersonal levels, issues
of trust, intimacy, respect and power
Body posture and gestures:
- Express attitudes
o Relaxed posture /postural orientation= liking of and
respect of other
- Emotional state = seen by how ppl walk, stand, sit
- Can show self-confidence, energy, fatigue, or status <gestures
and body movements need to be interpreted in context
Physical appearance and presence:
- State of cleanliness, dress, smell and grooming
- Clothing you see personality, attitudes, mood, values
o Identifies sex, age, socio-economic class and status
Proximity, space, and environmental cues:
- Tone of office = arranged furniture
o Sense of hierarchy and agenda
- Comfort lighting, cleanliness of office = respect and sense of
importance to the patient
Unlock document

This preview shows half of the first page of the document.
Unlock all 2 pages and 3 million more documents.

Already have an account? Log in

Document Summary

If vocal information contradicts verbal information, vocal information will dominate. Nonverbal communication allows the expression of emotional. Touch: experience of illness that is difficult to verbalize. Nonverbal is conscious and unconsciously done intentional and unintentional: facial expression, eyes, voice, touch, body posture and gestures, physical appearance and presence, use of space and handling of time. Even practitioner"s show emotions on their face. Eye contact can expression: guilt, fear, confidence or support. Indicate positive or negative relationship: look longer and more often at those they trust, respect, and care about. Normal pupil dilation- not controlled: dilate when pleased, contract when they are displeased. Intonation: convey meaning of words eg. when describing emotions. Love and affection: behavioural development of babies deprived of them. Produce reactions on emotional and interpersonal levels, issues of trust, intimacy, respect and power. Express attitudes: relaxed posture /postural orientation= liking of and respect of other. Emotional state = seen by how ppl walk, stand, sit.

Get access

Grade+
$10 USD/m
Billed $120 USD annually
Homework Help
Class Notes
Textbook Notes
40 Verified Answers
Study Guides
Booster Classes
Class+
$8 USD/m
Billed $96 USD annually
Homework Help
Class Notes
Textbook Notes
30 Verified Answers
Study Guides
Booster Classes