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Lecture 6

Communications - Lecture 6.doc

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Communication Studies
Course Code
Walter Peace

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Communications 1A03 Class 6: Listening May 27, 2013 Misconceptions about listening - Listening and hearing are the same thing - Listening is a natural process - Listening requires little effort - All listeners receive the same message Overcoming Challenges to Effective Listening - Psuedolistening - Selective listening - Defensive listening - Ambushing - Insulated listening - Insensitive listening - Stage hogging Reasons for Poor Listening - Effort - Message overload - Rapid thought - Psychological noise - Physical noise - Hearing problems - Faulty assumptions (doesn't know what he or she is talking about) - Talking has more apparent advantages - Cultural differences - Media influences Personal Listening Styles - Content-oriented listening - People-orient
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