COMMERCE 1BA3 Lecture Notes - Lecture 1: Cultural Intelligence, Extraversion And Introversion, Conscientiousness
13 Oct 2016
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Ability: what a person is capable of doing. Personality: the relatively stable set of psychological characteristics that influences the way an individual interacts. People are complex and made up of multiple of dimensions. Emotional intelligence: identify and understand your emotions and the emotions of other people. More effect leader if u get to relationship management. Highly effective leaders have 6 traits in all quadrants. Cultural intelligen(cid:272)e: represents a person"s (cid:272)apa(cid:271)ility to fun(cid:272)tion effe(cid:272)tively in situations (cid:272)hara(cid:272)terized by cultural diversity. If u are a manager that has a diverse workforce. 5 factor model of personality: extraversion, emotional stability, agreeableness, conscientiousness, openness to experience. Each trait lies on a spectrum from high to low. Respond quickly without long pauses to think. Allow talking out loud without definite conclusions. Include introduction time to get to know you and trust you. Encourage responses with questions as, what do you think? . Use polling techniques for input and decision making.
