COMMERCE 1BA3 Lecture Notes - Lecture 13: In-Group Favoritism, Organizational Conflict, Ingroups And Outgroups
17 Oct 2016
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Document Summary
Interpersonal conflict: process that occurs when one person, group, or organizational subunit frustrates the goal attainment of another. Often includes antagonist behaviours like name-calling, sabotage, or physical aggression. Can be dealt with in a collaborative way that keeps antagonism at a low. Conflict can be hidden or supressed some gender conflict. Interdependence: can produce bias what"s the difference, when individuals are mutually dependent on each other to accomplish their own goals, interdependence necessitates interaction between the parties so they can coordinate their interests. Conflict will not develop if members can go it alone : interdependence implies that each party has some power over the other. Easy for one side to abuse that power: does not always lead to conflict can provide a good basis for collaboration. If dependence is mutual but one-way potential for conflict increases. Example: production workers are dependent on inspectors to approve work but the dependence is not reciprocated: status.
