COMMERCE 1BA3 Lecture Notes - Lecture 16: Great Conversation, Paralanguage, Nonverbal Communication
2 Mar 2018
School
Department
Course
Professor
Document Summary
Key differences in male and female communication styles: getting credit, confidence and boasting, asking questions, apologies, feedback, compliments, ritual opposition, managing up and down. Information richness is the information-carrying capacity of different communication mediums. face-to-face: high in richness. There is audio, visual, body language and verbal language as well as immediate feedback to the sender. Communicating through numeric computer output: lacks richness. Rich face-to-face communication is very important to create a synergy of ideas. The importance of nonverbal cues, as told by friends https://www. youtube. com/watch?v=oveci5bjgd4: the constant miscommunication that occurs online is a direct result of the absence of nonverbal cues, not able to translate across a computer screen. friends is the perfect example of how important these nonverbal cues can be in the interpretation of messages. Also, friends goes to show that face-to-face communication is a much better alternative over digital communication in ensuring proper communication. kimberly klawans.
