Class Notes (839,394)
Canada (511,324)
Commerce (1,911)

Organizational Behaviour Week 13 - Change.docx

3 Pages

Course Code
Teal Mc Ateer

This preview shows page 1. Sign up to view the full 3 pages of the document.
Week 13 – Organizational Change, Development and Innovation Quotes  “He who rejects change is the architect of decay. The only human institution which rejects progress is the cemetery” – Harold Wilson  “Change is evitable – except from a vending machine” – Robert C Gallagher  “All change is not growth, as all movement is not forward” – Ellen Glasglow  “All learning is change but not all change is transformation”  “Culture eats strategy for breakfast” Why do Organizations change?  External sources of pressure (environment and technology) issues o Global competition, deregulation, advanced technologies  Internal sources of pressure (people) issues o Lower productivity, internal conflict, strikes, absenteeism and turnover  Involuntary change is like being fired, voluntary change is like kicking yourself in the butt What Organizations can change?  Organizations can change o Goals and strategies – new product, new strategy o Technology – left or right o Job design – core job characteristics o Structure – 6 elements of structure o Processes – how work is done o Culture – how people behave and the social norms o People  Three important points about the areas that organizations can change o Change in one area very often calls for change sin other areas  The domino effect or the ripple effect  E.g. the change policy affects how things are done elsewhere o Change in most areas require serious attention to be given to people  Culture eats strategy for breakfast  E.g. people often resist change o Change requires employees to learn new skills and change their attitudes  Teach, not do  E.g. learn new computer software Psychological Dynamics of Change (How we change)  Sense of loss – the brain associates loss with change  Lack of clarity – leads to panic  Self preservation – the thought of, “what’s in it for me”  Personal (in the gut then to the head) – stress  Loss in performance – j curve Change  A variation or alteration… passing form one state of form to another  A disruption of expectations  The important change is not the physical equipment, technology change,
More Less
Unlock Document

Only page 1 are available for preview. Some parts have been intentionally blurred.

Unlock Document
You're Reading a Preview

Unlock to view full version

Unlock Document

Log In


Join OneClass

Access over 10 million pages of study
documents for 1.3 million courses.

Sign up

Join to view


By registering, I agree to the Terms and Privacy Policies
Already have an account?
Just a few more details

So we can recommend you notes for your school.

Reset Password

Please enter below the email address you registered with and we will send you a link to reset your password.

Add your courses

Get notes from the top students in your class.