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Organizational Behaviour Week 13 - Change.docx

3 Pages
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Department
Commerce
Course Code
COMMERCE 1BA3
Professor
Teal Mc Ateer

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Week 13 – Organizational Change, Development and Innovation Quotes  “He who rejects change is the architect of decay. The only human institution which rejects progress is the cemetery” – Harold Wilson  “Change is evitable – except from a vending machine” – Robert C Gallagher  “All change is not growth, as all movement is not forward” – Ellen Glasglow  “All learning is change but not all change is transformation”  “Culture eats strategy for breakfast” Why do Organizations change?  External sources of pressure (environment and technology) issues o Global competition, deregulation, advanced technologies  Internal sources of pressure (people) issues o Lower productivity, internal conflict, strikes, absenteeism and turnover  Involuntary change is like being fired, voluntary change is like kicking yourself in the butt What Organizations can change?  Organizations can change o Goals and strategies – new product, new strategy o Technology – left or right o Job design – core job characteristics o Structure – 6 elements of structure o Processes – how work is done o Culture – how people behave and the social norms o People  Three important points about the areas that organizations can change o Change in one area very often calls for change sin other areas  The domino effect or the ripple effect  E.g. the change policy affects how things are done elsewhere o Change in most areas require serious attention to be given to people  Culture eats strategy for breakfast  E.g. people often resist change o Change requires employees to learn new skills and change their attitudes  Teach, not do  E.g. learn new computer software Psychological Dynamics of Change (How we change)  Sense of loss – the brain associates loss with change  Lack of clarity – leads to panic  Self preservation – the thought of, “what’s in it for me”  Personal (in the gut then to the head) – stress  Loss in performance – j curve Change  A variation or alteration… passing form one state of form to another  A disruption of expectations  The important change is not the physical equipment, technology change,
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