COMMERCE 1BA3 Lecture Notes - Human Capital, Total Quality Management, Authoritarianism
4 Mar 2014
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Document Summary
2 major tasks that leaders take on: managing those around them to get the day to day tasks done, inspiring others to do the extraordinary. Informal title means nothing, influence group members beyond their role (low level participants) All leaders are managers but not all managers are leaders. Arouse intense feelings which leads to generating one on one relationships (capabililty to inspire) Inspirational leader concerned more with ideas than process. Rely on personal sources of power referent (to be like you) and expertise. Charisma make you feel like you can do anything. Employee oriented listening, stress mgt, tension reduction. Managerial grid concern for people vs concern for production: situation contingent leader influence. The nature of the situation determines which leadership characteristics/traits would be effective: leadership orientation. Are you more task oriented or social/ppl oriented: situational favourableness. Therefore task or socio would be best: house"s path goal theory. Supportive behaviour show concern, approachable, seen as equals.
