COMMERCE 1E03 Lecture Notes - Lecture 8: Specific Performance, Knowledge Management, Middle Management

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Document Summary

Management: the process used to accomplish organizational goals through planning, organizing, leading, and controlling people and other organizational resources. Planning: a management function that involves anticipating trends and determining the best strategies and tactics to achieve organizational goals and objectives. Organizing: a management function that includes designing the structure of the organization and creating conditions and systems in which everyone and everything work together to achieve the organization"s goals and objectives. Leading: a management function that involves creating a vision for the organization and guiding, training, coaching, and motivating others to work effectively to achieve the organization"s goals and objectives. Controlling: a management function determining whether or not an organization is progressing toward its goals and objectives, and taking corrective action if it is not. Vision: a sense of why the organization exists and where it"s heading. Mission statement: an outline of the fundamental purposes of an organization. Goals: the broad, long-term accomplishments an organization wishes to attain.

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