COMMERCE 2BC3 Lecture Notes - Lecture 7: Performance Appraisal, Job Performance, Job Satisfaction

81 views14 pages
2 Feb 2016
Department
Professor

Managing Employee Engagement and Performance
Voluntary turnover:

Involuntary turnover:!"!

#$#%!#&'(
)(*+
,-(*-
Absolute '!.*/#
!/#!-
Relative'*-
Obtrusive '+
!*00#-
Unobtrusive '*0!0-
Monitoring Employee Computer Activity
$1/23&045
6#!#78
1/28
9/2.!
!#!
o&!
5:!!
5
oYes##)!"
0;
o$!0<
+##.#
###)#
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o=

Ultimate
criterion'



!


!
Criterion De"ciency'! 

oDynamic'+!+
>+
+??2#
!)!
oMultidimensional'*0!0
@A-!!
B!)#!!
Actual Criterion'
Criterion contamination'
oMeasurement Error'!###

oContamination bias'

C0+
!!"
!

D
C!)
!+E+

!
%!FC##
!++
0:E
!#!(0&,
!!!
Criterion Relevance'GHBIH

Rating ErrorsC6(!
60!0)#7*!0
-##
)*,-#)
*#0!-#
)*+
##E!
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-#)*,!
!!-

D
E0J
!
E
! 6
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

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