COMMERCE 2KA3 Lecture Notes - Lecture 5: Information System, Flattening, Outsourcing
10 Feb 2018
School
Department
Course
Professor
Document Summary
The two-way relationship between organizations and information technology. Stable, formal social structure that takes resources from environment and processes them to produce outputs. A formal legal entity with internal rules and procedures, as well as social structure. A collection of rights, privileges, obligations, and responsibilities that is delicately balanced over a period of time through conflict and conflict resolution. Technical view: how inputs are combined to create outputs when technology changes are introduced. Behavioural view: information systems could change the organizational balance of rights, obligations, responsibilities. Precise rules, procedures, and practices developed to cope with virtually all expected situations. Divergent viewpoints lead to political struggle, competition and conflict. Encompasses set of assumptions that define goal and product. May be powerful unifying force as well as restraint on change. Apple comes up with an idea that affects samsung, and then samsung comes up with something that affects apple.
