COMMERCE 3S03 Lecture Notes - Lecture 2: Self-Awareness, Peter Principle, Amusia
Document Summary
Use the 10 management strengths and the six killer constraints to diagnose and improve management behavior. Describe the four facets of emotional intelligence. Every system or process has one of a few weaknesses that prevent it from achieving maximum performance. Moderate constraints: things that get in your way. Solution: delegation offset your weakness so you don"t have to do everything yourself. Major constraints: can derail your personal life & professional success e. g. dishonesty, low self-control, and lack of self-confidence. Managers should only have 1 (or: constraints of this severity and should work to solving them. Minor constraints: don"t affect your management ability e. g. coworker is introverted ( not a constraint on performance). The 6 common weaknesses that managers have. You can"t respect/connect to people like that if you work for someone who doesn"t feel good enough. Lack of (self) confidence/self-esteem fear of insecurity/disapproval/failure.