COMMERCE 3S03 Lecture Notes - Lecture 10: Starbucks, Whistleblower, Balanced Scorecard
16 Mar 2017
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Building management skills chapter 6: becoming an ethical manager. Alerdice got the dream job and replaced england"s manager. Lasted 67 days because they found out that he was transferring players and bribing and setting it all up. Mersimyer (yahoo ceo) email hack and they didn"t disclosed for a couple of years. And then she said that she didn"t know anything about it. Yahoo was being sold to verizon and it came out after they negotiated a deal. Employees (in banking) had been making faking accounts (ghost) and you"ll suddenly get a credit card and you"ll be paying for a credit card you didn"t know you had. The reason it happened was because their salary was incentive based: happened because employees had to meet quotas that were really high or else they would lose their jobs. When managers forget that business is about values and not just economic performance, organizations and the broader society suffer.
