Class Notes (835,487)
Canada (509,209)
Commerce (1,909)
Steve Way (12)
Lecture

15. 4KF3 Ch. 14 Project Closure.docx

5 Pages
174 Views
Unlock Document

Department
Commerce
Course
COMMERCE 4KF3
Professor
Steve Way
Semester
Fall

Description
Chapter 14: Project Closure 4KF3 Lecture Notes Project Closure Types of Project Closure  Normal  Premature  Perpetual  Failed Project  Changed Priority Project Closure Deliverables  Wrapping‐up Closure Activities  Performance Evaluation  Retrospectives Wrap-up Closure Activities  Acceptance by customer  Releasing resources  Reassigning team members  Close accounts  Deliver project to customer  Create a final report Performance Evaluation  Team Evaluation  Individual Evaluation Retrospectives  Use of an Independent Facilitator  Manage Retrospectives Reading Notes Introduction  Three deliverables for project closure 1. Wrapping up the project  Ensure that the project is approved and accepted by the customer  Closing accounts, paying bills, reassigning equipment and personnel, closing facilities, final report 2. Evaluation of performance and management of the project  Team, individuals, project manager performance 3. Retrospectives  Lessons learned  Not all projects end clearly Page 1 of 5 Chapter 14: Project Closure 4KF3 Types of Project Closure  Normal o Simply completed  Premature o Completed early, possibly with some parts of the scope eliminated  Perceptual o Never seem to end o Constant “add-ons”  Failure o Easy to identify o Communicate reasons why  Changed Priority o May need to be altered or cancelled or delayed Wrap-up Closure Activities  Much of the work is mundane and tedious  Motivation can be a chief challenge  Project manager’s responsibility to encourage the team to o Accept he psychological fact that the project will end o Prepare to move on  Implementing closedown 6 major activities: o Getting delivery acceptance from the customer o Shutting down resources and releasing to new uses o Reassigning project team members o Closing accounts and seeing all bills are paid o Delivering the project to the customer o Creating a final report  Conditions for closedown should be set before project begins  Releasing people is typically a gradual process  Creating the final report o Executive summary o Review and analysis  Succinct and factual information o Recommendations  Often technical in nature o Lesson learned  To be applied against future projects o Appendix  Backup data Post-Implementation Evaluation  Project evaluation: to assess how well the project team, team members, and project manager performed Page 2 of 5 Chapter 14: Project Closure 4KF3  Team Evaluation o Measurement against specific criteria o Why is performance evaluation often not done well?  Left to supervisors of home department (not project manager)  Center on time, cost, and specifications  Conditions for evaluation o Do standards for measuring performance exist? o Are individual and team responsibilities and performance standards known? o Are tem rewards adequate? o Is a clear career path visible> o Is the team empowered to manage short-term difficulties? o Is there a high degree of trust? o Are there criteria beyond time, cost, and specifications?  Individual, Team Member, and Project Manager Performance Reviews o 360 degree feedback gaining wider acceptance  Collecting performance information from customers, vendors, peers, and other managers o Performance appraisals two functions:  Developmental (growth)  Evaluative (determine rewards) o Individual Reviews  Informal discussions or written feedback  Using rating  Tips:  Begin by asking individuals to evaluate themselves  Avoid drawing comparisons with other team members  Focus criticism on behaviour not individual
More Less

Related notes for COMMERCE 4KF3

Log In


OR

Join OneClass

Access over 10 million pages of study
documents for 1.3 million courses.

Sign up

Join to view


OR

By registering, I agree to the Terms and Privacy Policies
Already have an account?
Just a few more details

So we can recommend you notes for your school.

Reset Password

Please enter below the email address you registered with and we will send you a link to reset your password.

Add your courses

Get notes from the top students in your class.


Submit