COMMERCE 4KI3 Lecture Notes - Lecture 4: Business Process, Application Software, Outsourcing

• School: McMaster University
• Department: Commerce
• Course: COMMERCE 4KI3
• Professor: Ali Montazemi

Document Summary

Why do we need business process-oriented management approaches in enterprises striving for high performance: to cope with the change in business environment. Information technology as it provides the necessary agility and innovation. But how can you prepare people and help them cope with impending adjustments: people enablement through appropriate change management provides the answer to those questions, people change management is very important. Information: people must be informed of the changes and invited to provide feedback, communication, an intense communication period typically occurs at this point, training, people have to be trained to be successful in the new business process environment. What structure can be used: the (cid:272)o(cid:374)te(cid:374)t of the (cid:396)ele(cid:448)a(cid:374)t i(cid:374)fo(cid:396)(cid:373)atio(cid:374), (cid:272)o(cid:373)(cid:373)u(cid:374)i(cid:272)atio(cid:374), a(cid:374)d t(cid:396)ai(cid:374)i(cid:374)g (cid:272)o(cid:374)(cid:272)e(cid:396)(cid:374)i(cid:374)g spe(cid:272)i (cid:272) business processes can be structured using the aris architecture. Why use this structure: this ensures that all relevant process aspects are addressed, ensures the overall integration into vbpm, vbpm also applies the aris framework and its principles to describe business processes.