BUSI 3310 Lecture Notes - Lecture 43: Organizational Culture, Social Influence, Onboarding
Document Summary
Continues the focus on the discussion of interpersonal processes. Considering the related issues of social influence, socialization and culture. Chapter 8 explores the important roles of social influence, socialization and culture in organizational life. Discussion is based on the dimensions of group structure, particularly norms. Each of social influence, socialization and culture can be seen as norms in action. Identification: the perception that promoters of the norm are attractive. Internalization: acceptance of the factors that underlie the norm, should be clear that internalization is the strongest and most enduring form of compliance. Definition of socialization in chapter 8 emphasizes importance of norms. Socialization can be thought of as the process through which new members of the organization learn and accept the organization"s norms. Given the role in the socialization process of confirming or disconfirming expectations, it is not surprising that providing realistic expectations to potential organizational members is key to their successful socialization.