BUSI 4320 Lecture Notes - Lecture 4: Workflow, Job Enrichment, Job Rotation
25 Jun 2018
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Job Specifications
-A written statement that explains what a job demands of jobholders and the human
skills and factors required
-Indicates the human knowledge, skills, abilities, and other characteristics (KSAOs)
needed
-Includes specific tools, actions, experiences, education and training
-Includes physical and mental demands on jobholders
Job Performance Standards
-The work performance expected from an employee on a job
oObjectives or targets for employee efforts
oCriteria for measuring job success
-Sources of standards
oJob analysis information
oAlternative sources e.g. industry standards
Competency Models
-Competency
oKnowledge, skills, ability, or characteristic associated with superior job
performance
oBroader in scope than KSAOs e.g. communication
-Competency model (competency framework)
oDescribes a group of competencies required in a particular job
-Competency matrix
oA list of the level of each competency required for each of a number of jobs
Job Design Key Considerations
Organizational Considerations
-Efficiency
oAchieving maximal output with minimal input
oScientific management and industrial engineering principles
find more resources at oneclass.com
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Document Summary
A written statement that explains what a job demands of jobholders and the human skills and factors required. Indicates the human knowledge, skills, abilities, and other characteristics (ksaos) needed. Includes specific tools, actions, experiences, education and training. The work performance expected from an employee on a job: objectives or targets for employee efforts, criteria for measuring job success. Sources of standards: job analysis information, alternative sources e. g. industry standards. Competency: knowledge, skills, ability, or characteristic associated with superior job performance, broader in scope than ksaos e. g. communication. Competency model (competency framework: describes a group of competencies required in a particular job. Competency matrix: a list of the level of each competency required for each of a number of jobs. Efficiency: achieving maximal output with minimal input, scientific management and industrial engineering principles, stresses efficiency in effort, time, labour costs, training and employee learning time.
