COMM 151 Lecture Notes - Lecture 2: Telecommuting, Human Factors And Ergonomics, Job Enrichment

• School: Queen's University
• Department: Commerce
• Course: COMM 151
• Professor: Christopher Miners

Document Summary

Motivation is different from performance in that it is only one of many contributing factors to performance (the extent. Motivation is the extent to which persistent effort is directed towards a goal. Chapter 5 learning objectives intrinsic (internal, stems from direct relationship between worker and the task) and extrinsic (external, stems from the work environment external to the task). General cognitive ability is a person"s basic information processing capacities and cognitive resources. Emotional intelligence (ei) is the ability to understand and manage one"s own and other"s feelings and emotions. Motivation (effort, persistence, direction, personality, general cognitive ability, intelligence) task undertaking, The self-determination theory (sdt): theory of motivation that considers whether people"s motivation is autonomous. Perceiving emotions accurately in oneself and others. Understanding emotions, emotional language, and the signals conveyed by emotions. Managing emotions so as to attain specific goals. Maslow"s hierarchy of needs are separated into five categories: physiological, safety, belongingness, esteem, and self-