SOCY 336 Lecture Notes - Lecture 14: Manufacturing Consent, Piece Work, Deskilling

• School: Queen's University
• Department: Social Sci, Edu and Soc Work - Sociology
• Course: SOCY 336
• Professor: William Andrew Silver

Document Summary

Classical sociological theory and control at work: marx: control and power is about ownership, weber: control is tied to position, durkheim: control comes through the value of position in society. Origins of conflict" perspectives: capitalism - motivated by desire for profit and surplus value", based on control and exploitation, resulting in alienation and class conflict. Braverman revitalized debate: labour process theory (1970s onwards) extension of marx"s analysis. How does control operate in organizations? more white collar and service industry. Spoke to change in 20th century capitalism: role of managers (wright: contradictory class positions) Monday, march 13, 2017: control through de-skilling, significant legacy. Example of deskilling: mcdonalds machine orders, emotional work is become deskilled. Braverman"s legacy: vicki smith on braverman. Key questions: how does management exert control over workers, what specific forms of control does management use, and the flip side of these critiques.