CMN 279 Lecture Notes - Organizational Communication, Intrapersonal Communication, Communication Theory
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CMN279- Lecture/lab/workshop 1
Communication: The transmission of meaning from one person to another
For a message to be successful there must be an agreement upon the
Three elements in intrapersonal communication
Understanding the audience, language skills, body language and effectively relaying
information are all important in order to communicate on an intrapersonal level.
There are five steps for a sender/receiver situation
1. Idea Formation (message formation)
a. Understanding what you want to say and structuring your ideas
2. Message Encoding
a. Converting your ideas into your language abilities, making not of
3. Message Transmission
a. Deciding what medium or channel you would like to use to transmit
the message, be it formal letter, journal, memo, oral, etc.
4. Message Decoding
a. Learning your weaknesses upon interpretation, how the message is
received and understood.
5. Feedback (receiver responds)
a. Effected by noise in the environment but ultimately anything that lets
the sender know whether or not the message has been received
Presented as Noise in the sender/receiver situation there are four main Barriers to
Bypassing: attaching different meaning to words
Frame or Reference: Individual’s unique way of seeing and feeling in the world
Language Skills: Inadequate vocabulary and command of written mechanics/
Distractions: Listening skills, Emotional interference, Physical appearance.
In terms of organizational communication there is another level of complexity
Function: Internal or external
Format: oral or writing
Size of organization
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