CMN 305 Lecture Notes - Lecture 5: Corporate Social Responsibility

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Document Summary

How companies manage business processes for a positive societal impact. Any social institution is responsible for the behavior of its members and may be held accountable for misdeeds. Twitter has not just tolerated abuse and hate speech, it"s virtually been optimized to accommodate it. This is because there"s a big difference between people saying hurtful things on the easily moderated comment section of a hard-to-find blog and people showing up in your mentions spewing hate speech. If a verified user says something threatening, they can be prosecuted by local authorities. If an unverified user says something threatening, no one will hear them because everyone will quickly learn to block unverified users. In order to manage online harassment, twitter should do the following: Take a stronger stance against abusive tweets. When offensive tweets are posted, respond with a strongly-worded message indicating that the type of language used will not be condoned. Ask the user to delete the offending tweet immediately.

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