CMN 414 Lecture Notes - Lecture 8: Intentionality, Middleground, Fundamental Attribution Error

• School: Ryerson University
• Department: Communication
• Course: CMN 414
• Professor: Linda Schofield

Document Summary

Conflict: the disagreement and disharmony that occur in groups when differences arise regarding goals, ideas, behaviour, roles, or group procedures. Cohesion: the mutual attraction and teamwork that hold the members of a group together. Conflict/cohesion dialectic: the value of constructive conflict is balanced with the need for unity and cohesiveness. Group members with different perspectives and opinions can promote critical thinking and creative problem solving. Too many differences can overwhelm the group. Co(cid:374)fli(cid:272)t (cid:373)a(cid:374)age(cid:373)e(cid:374)t (cid:396)e(cid:395)ui(cid:396)es (cid:862)a deli(cid:272)ate (cid:271)ala(cid:374)(cid:272)i(cid:374)g a(cid:272)t, like that of a tight(cid:396)ope (cid:449)alke(cid:396)(cid:863) Often times people associate conflict with anger and fighting, however a healthy dose of conflict can actually improve problem solving, promote cohesiveness, increase group knowledge, enhance creativity, and promote the common goal. Constructive conflict: an approach to disagreement in which group members express differences in (cid:449)ays that (cid:448)alue e(cid:448)e(cid:396)yo(cid:374)e"s (cid:272)o(cid:374)t(cid:396)i(cid:271)utio(cid:374)s a(cid:374)d p(cid:396)o(cid:373)ote the g(cid:396)oup"s goals: focuses on issues, tasks, and group goals, respectful, supportive, flexible, collaborative, cooperative.