GEO 301 Lecture Notes - Lecture 11: E-Commerce, Ebay, Convenience Store

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Several levels of e-commerce involvement: ranging from informational to transactional. Different types of players in the internet channel: hardware: isps, telecoms, etc. Intermediaries: generate revenue through advertising, subscriptions, and commissions. In the beginning, e-commerce was characterized by vast numbers of upstarts, most of which failed. Over time, it has stabilized, with large players with the best business models (amazon, e-bay) dominating the market. Customers are less likely to purchase complex products (cars, financial services, etc. ) over the internet. Customers are more adverse to committing to high-price transactions over the internet (cars, electronics) People are more likely to want to purchase enjoyable products (cars, clothing, etc. ) in person. People are more likely to purchase un-leisurely products (rental insurance) remotely. Factors in e-commerce: complexity of the product and transaction. More likely to purchase simple products (books, transportation: price. Two more locations in downtown coin the city that he wants to open up. Customer profile more specialized and looking at specific people.

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