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Lecture 5

GMS Week 5.docx

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Global Management Studies
GMS 200
Tsogbadral Galaabaatar

GMS Week 5 Classical School of thought:  Approaches include: Assumption: People are rational - Scientific management- Frederick Taylor, The Gilbreths - Administrative principals- Henry Fayol, Mary Parker Follett - Bureaucratic organization- Max Weber  Scientific management (Frederick Taylor) - Develop rules of motion, standardized work implements, and proper working conditions for every job. - Carefully select workers with right abilities for jobs - Carefully train workers and provide proper incentives. - Support workers by carefully planning their work and removing obstacles  Administrative principals (Henry Fayol) Rules of management: - Forecast, planning, organization, Command, Coorfination, Control. Key principals of management: - Scalar chain, Unity of command, Unity of direction.  Administration principals (mARY pARKER fOLLET) - Groups and human corporation  Bureaucratic organization ( Max Weber) - Bureaucratic - An ideal, intentionally rational and very efficient form of organization  Characteristics of bureaucratic organizations - Clear division on labor - Clear hierarchy of authority - Formal rules and procedures - Impersonality - Careers based on merit  Possible disadvantages of bureaucracy - Excessive paper work of “red tape” - Slowness in handling problems - Rigidity in the face of handling problems - Resistance to change - Employee apathy Behavioral or human resource approach:  Human resource approach include: - Hawthorn studies - Maslow’s theory of human needs - McGregor’s Theory X and theory Y - Argyris’s theory of adult personality  Hawthorn studies - Initial study examined how economic incentives and physical conditions affected worker output. - No consistent relationship found - “ Psychological factors” influenced results - Relay assembly test room studies - Employee attitudes, interpersonal relations,  Maslow’s theory of human needs: A need is a physiological or psychological deficiency a person feels compelled to satisfy  Need levels: - Physiological - Safety - Social - Esteem - Self- actualization  Behavioral or human resource approach maslows hierarchy of human needs - Self- actualization needs: Highest level for self fulfillment; to grow and use ability’s to the fullest and most creative extent - Esteems needs: Need for esteem in eyes of others; need for respect - Social Needs - Safety needs - Physiological needs  Maslow’s theory of human needs  Deficit principal - A satisfied need is not a motivator of behavior.  Progression Principal - A need becomes a motivator once th
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