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Lecture 4

GMS Week 4.docx

2 Pages
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Department
Global Management Studies
Course Code
GMS 200
Professor
Shavin Malhotra

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Description
GMS Week 4 Monday, October 1, 2012 Global Dimensions of Management Culture - is a set of assumptions and values that are shared by a group of people and that guide that group of people interactions with each other Values - are the stable core of culture. They are strong, unconscious emotions with a minus and a plus pole, like: Evil-Good, Dangerous-Safe, Dirty Clean Organizational Culture – is the system of shared beliefs and vales that develop within an organization and guides the behavior of its members. Culture is firm’s personality; helps to distinguish it form others.  Hewlett-Packard - “When I come back next year I do not want to see that project in the lab” – David Packard Impact of Culture  Recent study by Waterstone human capital ltd. And Canadian business including in depth interviews with senior Canadian executives at 107 companies What Constitutes Culture?  Innovation and risk taking - Apple and Coca Cola  Attention to Detail - Motorola – “quality is their driving theme”  Outcome Orientation – results more important than process Where does culture come from?  Founders o By Acting as a role model  Akio Morita of SONY  Bill Gates of MICROSOFT  By hiring and keeping similar employees Strong Cultures: Pros and Cons  Drives employee behavior due to clear vision leading to high performance - 3M - Intel  It can also lead to rigid beliefs - IBM G
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