GMS Week 4 Monday, October 1, 2012
Global Dimensions of Management
Culture - is a set of assumptions and values that are shared by a group of people and that
guide that group of people interactions with each other
Values - are the stable core of culture. They are strong, unconscious emotions with a
minus and a plus pole, like: Evil-Good, Dangerous-Safe, Dirty Clean
Organizational Culture – is the system of shared beliefs and vales that develop within an
organization and guides the behavior of its members.
Culture is firm’s personality; helps to distinguish it form others.
- “When I come back next year I do not want to see that project
in the lab” – David Packard
Impact of Culture
Recent study by Waterstone human capital ltd. And Canadian business
including in depth interviews with senior Canadian executives at 107
What Constitutes Culture?
Innovation and risk taking
- Apple and Coca Cola
Attention to Detail
- Motorola – “quality is their driving theme”
Outcome Orientation – results more important than process
Where does culture come from?
o By Acting as a role model
Akio Morita of SONY
Bill Gates of MICROSOFT
By hiring and keeping similar employees
Strong Cultures: Pros and Cons
Drives employee behavior due to clear vision leading to high performance
It can also lead to rigid beliefs
- IBM G