Class Notes (834,058)
Canada (508,304)
GMS 200 (1,248)
Sui Sui (123)
Lecture 2

GMS200 lecture 2 sept 14.docx

3 Pages
80 Views
Unlock Document

Department
Global Management Studies
Course
GMS 200
Professor
Sui Sui
Semester
Fall

Description
Chapter 13 lecture 2 Information and Decision Making Chapter 13 study questions.  How is information technology changing the workplace?  What is the role of information in the management process?  How do managers use information to make decisions?  What are the steps in the decision-making process  What are the current issues in managerial decision making? Information and Knowledge  Knowledge worker - Do you want to become a knowledge worker and why ? - Intellectual capital - shared knowledge of a workforce that can be used to create wealth . - The productivity and knowledge workers depend on computer and information competency - What can managers do to enhance the productivity of knowledge workers.  Electronic commerce  The process of buying and selling good and services electronically through use of the internet.  Examples?  What are the implications of IT within organizations? See figure 13.1 ( 7.1 in old textbook)  What is useful Information? - Data - Information - What are the differences between data and information? - What are the characteristics of useful information?  Information needs of organizations.  What are the benefits of increasing information exchanges with the external environment?  What are the benefits of increasing information exchanges within the organizations ?  Figure 13.2  Basic information system concepts - Info system - Management info system ( MIS) - Decision support systems Managerial advantages of IT utilization: -utilize the information gained to make decisions in all phases of the management process – planning, organizing, leading, and controlling Performance deficiency Performance opportunity  Problem solving  A Decision is.. - A choice among possible alternative course of action.  Programmed decisions  Non-programmed decisions  Crisis decision making  Decision environments: - Certain environments - Risk environments - Uncertain environments - See figure 7.4 (13.4) Three environments for managerial decision making and problem solving. PROBLEM SOLVING STYLES - Problem avoiders - Problem solvers - Problem seekers Systematic versus intuitive thinking. - Systematic thinking approached problems in a rational, step-by-step, and
More Less

Related notes for GMS 200

Log In


OR

Join OneClass

Access over 10 million pages of study
documents for 1.3 million courses.

Sign up

Join to view


OR

By registering, I agree to the Terms and Privacy Policies
Already have an account?
Just a few more details

So we can recommend you notes for your school.

Reset Password

Please enter below the email address you registered with and we will send you a link to reset your password.

Add your courses

Get notes from the top students in your class.


Submit