GMS 200 Lecture Notes - Lecture 12: Strategic Management, Departmentalization, Group Dynamics
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Organizing = the process of arranging people and other resources to work together to accomplish a goal. Organization structure = the system of tasks, workflows, reporting relationships, and communication channels that link together diverse individuals and groups. Formal structures = structure of the organization in its official state. Organization chart = a diagram describing reporting relationships and the formal arrangement of work positions within an organization: the organization chart identifies the following aspects of formal structure: Division of work = positions and titles show work responsibilities. Supervisory relationships = lines show who reports to whom. Communication channels = lines show formal communication flows. Major subunits = positions reporting to a common manager are shown. Levels of management = vertical layers of management are shown. Informal structures = a shadow organization made up of the unofficial, but critical working relationships between organization members; shows whom the individual interacts with regularly, regardless of formal title/relationship.