GMS 200 Lecture 5: Lecture 5.docx

• School: Ryerson University
• Department: Global Management Studies
• Course: GMS 200
• Professor: Masoomeh Moharrer

Document Summary

Science of reducing a job or task to its basic physical motions: eliminating wasted motions improves performance, filming details of activities and recording time for: Visual record of how work had been done. Training workers about the best way: four pricniples of motion economy. Shorten motion distances- bricks reduce: walking- reaching-stretching, squatting and turning. Make motion easier: work should be smooth and rhythmical, reduce fatigue and promote safety. Impersonality (impartially applied rules: possible disadvantage of bureaucracy. Slowness in handling problems (due to hierarchy) Rigidity in the face of shifiting needs. Behaviour management approaches (how people behave in an organization) Maslow"s theory of human needs mcgregor theory x and y. Hawthorne effect- people are singled out for special attention perform as expected. Contributed to emergence of human relationship movement. A need is a physiological or psychological deficiency a person feels compelled to satisfy. Deficit principle: a satisfied need is not a motivator of behaviour but a deprived.