GMS 200 Lecture Notes - Lecture 6: Behavioural Sciences, Abraham Maslow, Knowledge Worker

• School: Ryerson University
• Department: Global Management Studies
• Course: GMS 200
• Professor: Deborah De Lange

Document Summary

Intellectual capital: the shared knowledge of a workforce; the collective brainpower of a workforce (to combine the talents of many people, to achieve unique and remarkable results) Workforce diversity: describes the composition of the workforce in terms of different ethnicities, backgrounds, religion, age, and different sexual orientation. These days, the diversity trends of changing demographics are being recognized and more seniors, minority groups, women and immigrants are being hired. This is where prejudice comes into play. Prejudice: the display of negative feelings toward members of diverse populations. One big example is why working mothers are not hired as much since they look like they won"t be able to work as hard as other employees like men who the women who do not have children. As soon as you show prejudice against visible minorities, it"s not called prejudice anymore but. Discrimination: when visible minorities are treated unfairly and are denied the full benefits of organizational membership.