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Chapter 13.docx

3 Pages

Global Management Studies
Course Code
GMS 200
Jian Guan

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Chapter Thirteen Information and Decision Making GMS 200 WHAT IS USEFUL INFORMATION Dataraw facts and observations Informationuseful data for decision makingInformation that is useful must be timely of high quality complete relevant andunderstandable Information technologyhelps us acquire store and process information Intelligence informationgathered from stakeholders and external environment Internal and external information flows are Internal informationflows up down around and across organizations essential to problem solving and decision Public informationdisseminated to stakeholders and external environment making in organizationsranges from image building to product advertising to financial reporting Information systemsuse IT to collect organize and distribute data for use in decision making Management information systemsmeet the information needs of managers in making daily decisions Problem solvingthe process of identifying a problem and taking action to resolve it ex performance deficiency Decisiona choice among possible alternative courses of action Problem avoider
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