GMS 200 Lecture Notes - Transformational Leadership, Funeral Director, Human Relations Movement

• School: Ryerson University
• Department: Global Management Studies
• Course: GMS 200
• Professor: .

Document Summary

Intellectual capital is the collective brainpower or shared knowledge of a work force. Knowledge worker is someone whose mind is a critical asset to employers. Globalization is the worldwide interdependence of resource flows, product markets, and business competition. This process as described as one in which improvements in technology combine with the deregulation of markets and open borders to bring about vastly expanded flows of people, money, goods, services, and information. Workforce diversity describes differences in gender, race, age, ethnicity, able-bodiness, religious affiliation and sexual orientation among workers. By valuing diversity , organizations can tap a rich talent pool and help everyone work to their full potential. Analogy of the irish shamrock: one leaf are the core workers. These full-time employees pursue traditional career paths: second leaf are contract workers. Prejudice is the display of negative irrational attitudes toward women and minorities. Discrimination actively denies women and minorities the full benefits of organizational membership.