GMS 401 Lecture Notes - Job Design, Profit Sharing, Job Rotation
27 Nov 2012
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Document Summary
Chapter 7: design of work systems: job design, determination of working conditions, work measurement, compensation. Work system design directly affects productivity: job design. Job design: specifying the content (what) and the method (how) of a specific job. The objective of job design is to increase long-term productivity. Specialization is a key difference between the two approaches: efficiency, behavioural, efficiency approach. Some auto-mechanics specialize in transmissions while others specialize in brakes. The main rational for specialization in an assembly line is to concentrate ones efforts and thereby become proficient at that type of work. Although there are certain advantages and disadvantages that come with both: Company: simplifies training, high productivity, lower wage costs. Worker: low education and skill requirements, minimal responsibilities, little mental effort needed. Company: difficult to motivate quality, worker dissatisfaction, absenteeism, high turnover, and disruptive tactics. Worker: monotonous/boring, limited opportunities for advancement, little control over work, little self- fulfilment.
