GMS 200 Lecture Notes - Decision Support System, Customer Relationship Management, Knowledge Worker

• School: Ryerson University
• Department: Global Management Studies
• Course: GMS 200
• Professor: Sui Sui

Document Summary

Gms 200 chapter 7 lecture information and decision making. N 1950 a magazine called popular mechanics attempted to predict the future in an article entitled miracles you"ll see in the next fifty years. Other guesses (women"s movements and internet) were much closer to today"s reality www. acenture. com retail 2020. premium payments for environment friendly products more low energy products and the creating of new higher standards for ethical trading. service will become an even more finely calibrated proposition between retailer and customer and service components will evolve increasingly from reactive to predictive. growth in terms of the multiplicity of geographic online and format offerings with purchasing available in store online or through call centers. companies that can react swiftly to market trends and repond relevantly to new customer behaviors wil achieve high performance and growth despite marketplace conditions. Question 1: how is information technology changing in the workplace.