GMS 200 Lecture Notes - Lecture 5: Knitting, Queueing Theory, Linear Programming
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Administrative principals- henry fayol, mary parker follett. Develop rules of motion, standardized work implements, and proper working conditions for every job. Carefully select workers with right abilities for jobs. Carefully train workers and provide proper incentives. Support workers by carefully planning their work and removing obstacles. Scalar chain, unity of command, unity of direction. An ideal, intentionally rational and very efficient form of organization. Rigidity in the face of handling problems. Initial study examined how economic incentives and physical conditions affected worker output. Maslow"s theory of human needs: a need is a physiological or psychological deficiency a person feels compelled to satisfy. Behavioral or human resource approach maslows hierarchy of human needs. Self- actualization needs: highest level for self fulfillment; to grow and use ability"s to the fullest and most creative extent. Esteems needs: need for esteem in eyes of others; need for respect. A satisfied need is not a motivator of behavior.