GMS 200 Lecture Notes - Skilled Worker, Corporate Social Responsibility, Human Resource Management

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Published on 7 Feb 2013
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Chapter 1: The Dynamic New Workplace 1
Multiple Choice Questions
CHAPTER INTRODUCTION
102. The dynamic new workplace of the 21st century is characterized by:
A. A highly competitive global economy, driven by innovation and technology, that has created
both unparalleled opportunities and unprecedented uncertainties.
B. Smart people and smart organizations creating their own futures.
C. Progressive companies sharing an important commitment to people
D. All of the above.
E. None of the above.
D GT Fa
103. The best employers share all of the following characteristics EXCEPT:
A. They have high performance expectations.
B. They provide employees with both valued rewards and respect for work-life balance.
C. They are extremely good at attracting and retaining talented employees.
D. They excel at fully utilizing employees talents and valuing their contributions.
E. They excel at exploiting the natural environment.
E GT Fa
104. __________ are successful because they are better than their competitors at gaining extraordinary
results from the people working for them.
A. North American companies.
B. Japanese companies.
C. High technology companies.
D. High-performing companies.
E. Companies that embrace diversity.
D GT Fa
105. __________ introduces a person to the concepts, themes, and directions that are consistent with
career success and organizational leadership in today’s high-performance work settings.
A. The study of workforce diversity.
B. The study of management.
C. The study of the global economy.
D. The study of decision making.
E. The study of great leaders.
B GT Fa
106. The study of __________ should enable an individual to learn as much as possible to prepare for a
career-long commitment to getting great things accomplished by working with and valuing people.
A. Management.
B. The global economy.
C. Decision making.
D. Great leaders.
E. Information technology.
A GT Fa
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2Schermerhorn & Wright: Management
WORKING IN THE NEW ECONOMY (STUDY QUESTION 1)
107. Which statement does NOT accurately characterize the nature of the new economy?
A. It is an economy rich with challenging opportunities.
B. It is a networked economy in which the Internet increasingly influences people, institutions,
and nations.
C. It is a networked economy where people and institutions but not nations are influenced by
continuing developments in information technology.
D. It is an economy full of dramatic uncertainties.
E. It is the economy in which people now live and work.
C GT Fa
108. Which of the following attributes accurately describes the new economy?
A. The new economy is a global economy.
B. The new economy is knowledge based.
C. The new economy is performance driven.
D. All of these are attributes of the new economy.
E. Only alternatives A and C describe attributes of the new economy.
D GT Fa
109. Which of the following concepts does NOT accurately describe organizational practices in the new
economy?
A. Respect.
B. Empowerment.
C. Teamwork.
D. Command and control.
E. Self-management.
D GT Fa
110. All of the following concepts accurately describe the redefinition of careers in the new economy
EXCEPT:
A. Guaranteed long-term employment.
B. Flexibility.
C. Entrepreneurship.
D. Free agency.
E. Skill portfolios.
A GT Fa
Intellectual Capital
111. The ultimate foundation of organizational performance is __________.
A. The availability and amount of financial capital.
B. The production of quality goods or the provision of quality services.
C. What people know, what people learn, and what people do with what they know and
learn.
D. Computer-based technology.
E. Inspirational and transformational leadership.
C GT Fa
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Chapter 1: The Dynamic New Workplace 3
112. __________ is the collective brainpower or shared knowledge of a workforce that can be used to
create value.
A. Managerial expertise.
B. Intellectual capital.
C. A learning organization.
D. Knowledge management.
E. Managerial competency.
B KT Fa
113. Someone whose mind is a critical asset to employers and who adds to the intellectual capital of the
organization is a(n) __________.
A. Administrator.
B. Top-level manager.
C. Functional manager.
D. Information competent manager.
E. Knowledge worker.
E KT Fa
114. Having a successful career in the new economy requires a person to __________.
A. Be willing to achieve greater personal competency and accomplishment.
B. Have a variety of personal experiences working in foreign countries.
C. Be a self-starter and willing to continuously learn.
D. A and B.
E. A and C.
E GT Fa
Globalization
115. __________ is the worldwide interdependence of resource flows, product markets, and business
competition that characterizes the new economy.
A. Economic internationalization.
B. International management.
C. Globalization.
D. World interdependence.
E. Cross-cultural business.
C KT Fa
116. Which of the following statements accurately describes the impact of the global economy?
A. The world is increasingly arranged in regional economic blocks.
B. Government leaders in our global economy are concerned about the competitiveness of nations.
C. The national boundaries of business are disappearing.
D. All of the above.
E. None of the above.
D GT Fa
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