GMS 200 Lecture Notes - Lecture 4: Respect Diversity, Elon Musk, Continual Improvement Process

• School: Ryerson University
• Department: Global Management Studies
• Course: GMS 200
• Professor: Deborah De Lange

Document Summary

Chapter 2: management evolution and philosophies, learning past to present. Human relations movement: follett, hawthorne, maslow, mcgregor, Management theory shifted away from the notion that people are rational toward the idea that people are social and self-actualizing. The hawthorne studies and abraham maslow"s hierarchy of needs provided the impetus for this shift. Douglas mcgregor"s theory x and theory y and. Chris argyris" ideas regarding worker maturity further refined the notions regarding the social and psychological motivations of workers. (shermerhorn and wright, 2011) Frederick taylor is known as the father of scientific management, which emphasizes careful selection and training of workers and supervisory support. He advocated the following four principles of scientific management: Fayol introduced the following key principles of management (among others): Scalar chain principle there should be a clear and unbroken line of communication from the top to the bottom of the organization. Unity of command principle each person should receive orders from only one boss.