Class Notes (1,100,000)
CA (620,000)
Ryerson (30,000)
GMS (2,000)
GMS 200 (1,000)
Lecture

GMS 200 Lecture Notes - Chief Executive Officer, Information Management, Brainstorming


Department
Global Management Studies
Course Code
GMS 200
Professor
Masoomeh Moharrer

This preview shows pages 1-3. to view the full 28 pages of the document.
Chapter 7: Information and Decision Making 1
Multiple Choice Questions
CHAPTER INTRODUCTION
143. Which of the following statements accurately describe the impact of information technology on
organizations?
A. More information about more things is being made available to more people in organizations
more quickly than ever before.
B. Since knowledge is an irreplaceable resource, organizations should always seek to grow and
create intellectual capital
C. To compete successfully in an unforgiving business environment, companies must find new
and faster ways of sharing critical information and leveraging knowledge resources.
D. All of the above.
E. None of the above.
D GT Ap
INFORMATION TECHNOLOGY AND THE CHANGING WORKPLACE (STUDY
QUESTION 1)
144. A worker whose value to the organization depends on intellect rather than physical capabilities is
known as a(n) __________.
A. Knowledge worker.
B. Effete intellectual snob.
C. Limited ability worker.
D. Computer guru.
E. Capitalist.
A KT Fa
145. Intellectual capital can be defined as __________.
A. The use of new ideas to create a competitive advantage by producing high quality products.
B. The concentration of wealth in technologically advanced countries.
C. The shared knowledge of a workforce that can be used to create wealth.
D. A plan to promote higher education through annual fund raising events.
E. The development of an organizational training program to increase information learning.
C KT Fa
146. __________ is the ability to understand computers and use them to best advantage.
A. Intellectual capital.
B. Computer competency.
C. Information competency.
D. Knowledge management.
E. Computer systems support.
B GT Fa

Only pages 1-3 are available for preview. Some parts have been intentionally blurred.

2Schermerhorn & Wright: Management
147. __________ is the ability to utilize computers and information technology to locate, retrieve,
evaluate, organize, and analyze information for decision making.
A. Intellectual capital.
B. Computer competency.
C. Information competency.
D. Knowledge management.
E. Decision support management.
C GT Fa
How IT Is Changing Business
148. __________ is the process of buying and selling goods electronically through the use of the
Internet.
A. Information management.
B. Electronic commerce.
C. Information management.
D. Robotics.
E. The electronic office.
B KT Fa
149. __________ sells directly to customers over the Internet.
A. A2B e-commerce
B. B2B e-commerce.
C. B2C e-commerce.
D. B2D e-commerce.
E. 3M e-commerce.
C GT Fa
150. __________ uses the Internet to collabourate and make transactions among businesses.
A. 3M e-commerce.
B. AAA e-commerce
C. B2B e-commerce.
D. B2C e-commerce.
E. B2D e-commerce.
C GT Fa
151. Which of the following sequence accurately describes the stages of development in e-commerce?
A. Establish a Web presence, secure an on-line identity, enable e-commerce, utilize a service
application model, and provide e-commerce and customer relationship management.
B. Establish a Web presence, enable e-commerce, secure an on-line identity, utilize a service
application model, and provide e-commerce and customer relationship management.
C. Secure an on-line identity, utilize a service application model, enable e-commerce, establish a
Web presence, and provide e-commerce and customer relationship management.
D. Secure an on-line identity, establish a Web presence, enable e-commerce, provide e-commerce
and customer relationship management, and utilize a service application model.
E. Utilize a service application model, secure an on-line identity, establish a Web presence,
provide e-commerce and customer relationship management, and enable e-commerce.
D GT Ap

Only pages 1-3 are available for preview. Some parts have been intentionally blurred.

Chapter 7: Information and Decision Making 3
How IT Is Changing Organizations
152. The increasing use of information technology has several implications for the internal operations of
organizations. Which of the following is NOT one of these implications?
A. Individuals and teams can communicate more easily and share information.
B. Organizations can be flattened and operate with fewer levels of management.
C. The speed of decision making can be decreased.
D. Coordination and control among decision makers can be increased.
E. Better and more timely use of information is promoted.
C GT Ap
153. All of the following statements about the impact of information technology (IT) are correct
EXCEPT:
A. People, teams, and departments are better connected by IT.
B. Supply chain management is improved by IT connections.
C. More things are done by outsourcing and partnerships using IT.
D. Organizations are taller as IT expands management levels.
E. Customer relationships management is improved by IT connections.
D GT Ap
154. The increasing use of information technology (IT) can help organizations better manage
relationships with their environments in which of the following ways?
A. IT helps organizations with customer relationship management.
B. IT helps organizations work well with their resource suppliers.
C. IT allows outsourcing and other business contracts to be continuously and efficiently managed.
D. All of the above are ways in which IT can help organizations manage relationships with their
environments.
E. None of the above is a way in which IT can help organizations manage relationships with their
environments.
D GT Ap
How IT Is Changing the Office
155. Progressive companies invest in information technology because the business environment demands
__________.
A. Speed to market.
B. Quick response time.
C. Fast cycle time.
D. All of the above.
E. None of the above.
D GT Fa
156. __________ refers to the instantaneous communication among persons online at the same time.
A. Electronic surveillance.
B. Instant messaging.
C. Peer-to-peer file sharing.
D. Global message sharing.
E. Community-based messaging.
B KT Fa
You're Reading a Preview

Unlock to view full version