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Lecture

MGT CHAP8.doc


Department
Global Management Studies
Course Code
GMS 200
Professor
Masoomeh Moharrer

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Chapter 8: Planning and Controlling 1
Multiple Choice Questions
CHAPTER INTRODUCTION
143. Which of the following statements about planning and controlling is/are accurate?
A. Even the best plans will have to be changed at some point due to an uncertain future.
B. Managers must be flexible in response to new circumstances.
C. Managers must have the discipline to maintain control when performance pressures are
unrelenting.
D. B and C.
E. A, B, and C.
E GT Fa
HOW AND WHY MANAGERS PLAN (STUDY QUESTION 1)
144. Setting objectives and determining what should be done to accomplish them is the essence of the
management function of __________.
A. Productivity improvement.
B. Controlling.
C. Leading.
D. Organizing.
E. Planning.
E KT Fa
145. __________ is the process of deciding exactly what one wants to accomplish and how to do it.
A. Sales forecasting
B. Planning.
C. Needs analysis.
D. Demand estimation.
E. Program development.
B KT Fa
Importance of Planning
146. __________ is the management function that establishes the platform for further managerial
efforts.
A. Leading.
B. Planning.
C. Organizing.
D. Controlling.
E. Optimization.
B GT Fa

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2Schermerhorn & Wright: Management
147. Planning is important for all of the following reasons EXCEPT:
A. Planning is central to the management process.
B. Planning is important for staying ahead of the competition.
C. Planning helps an organization become better at what it does.
D. Planning helps an organization to be action oriented.
E. Planning eliminates the need for effective leadership.
E GT Fa
The Planning Process
148. In the planning process, __________ refer to the specific results or desired outcomes that one
intends to achieve.
A. Guidelines.
B. Objectives.
C. End states.
D. Paybacks.
E. Alternatives.
B KT Fa
149. __________ is a statement of action steps to be taken in order to accomplish objectives.
A. A plan.
B. A solution.
C. A guideline.
D. An alternative.
E. A goal.
A KT Fa
150. Which one of the following alternatives lists the planning steps in proper order?
A. Define objectives, determine current standing relative to objectives, evaluate current
accomplishments, analyze and choose among possible action alternatives, and implement the
plan and evaluate results.
B. Define objectives, develop premises regarding future conditions, determine current standing
relative to objectives, analyze and choose among possible action alternatives, and implement
the plan and evaluate results.
C. Define objectives, determine current standing relative to objectives, develop premises regarding
future conditions, analyze and choose among possible action alternatives, and implement the
plan and evaluate results.
D. Determine current standing relative to objectives, define objectives, develop premises regarding
future conditions, analyze and choose among possible action alternatives, and implement the
plan and evaluate results.
E. Develop premises regarding future conditions, define objectives, determine current standing
relative to objectives, analyze and choose among possible action alternatives, and implement
the plan and evaluate results.
C GT Fa

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Chapter 8: Planning and Controlling 3
151. The planning process is a systematic way of approaching which of the following tasks?
A. Setting performance objectives.
B. Deciding how to best achieve performance objectives.
C. Ensuring that performance objectives have been attained.
D. A and B.
E. A, B, and C.
D GT Fa
Benefits of Planning
152. External pressures on planning include all of the following EXCEPT:
A. Increasing uncertainty in the global economy.
B. The cost of investments in land, labour, and capital.
C. Increasing complexity of technology.
D. The quest for operating efficiencies.
E. Ethical expectations.
D GT Fa
153. Internal pressures on planning include all of the following EXCEPT:
A. Greater diversity in the workplace.
B. The cost of investments in land, labour, and capital.
C. New structures and technologies.
D. The quest for operating efficiencies.
E. Alternative work arrangements.
B GT Fa
154. The benefits of planning include all of the following EXCEPT:
A. Planning improves focus and flexibility.
B. Planning improves action orientation.
C. Planning improves stress management.
D. Planning improves time management.
E. Planning improves control.
C GT Fa
155. Which of the following statements accurately describe the benefits of planning?
A. Planning improves action orientation.
B. Planning improves coordination.
C. Planning improves time management.
D. A and B.
E. A, B, and C.
E GT Fa
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