GMS 200 Lecture Notes - Lecture 11: Informal Learning, Strategic Management, Departmentalization
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The process of arranging people and other sources to work together to accomplish a goal. The system of tasks, workflows, reporting relationships, and communication channels that link together the work of diverse individuals and groups: structure should fit the environment, introduction to global organizational structure. A diagram describing reporting relationships and the formal arrangement of work positions within an organization: the division of work, supervisory relationships, communication channels, major subunits, level of management. A shadow organization made up of the unofficial, but often critical, working relationships between organizational members. Social network analysis: helpful for analyzing informal organization that is hard to track. Helping people overcome limits of the formal structure. Allowing people to gain access to interpersonal networks that satisfy needs for social interaction. Informal learning that takes place as people interact informally throughout the workday. Some informal behaviour works against the best interests of the organization as a whole. Diversion of work efforts from important objectives.