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Lecture 1

GMS 200 Lecture Notes - Lecture 1: Glass Ceiling, Collegehumor, Potashcorp


Department
Global Management Studies
Course Code
GMS 200
Professor
Omid Jadidi
Lecture
1

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GMS 200
WK 1: Chapter 1 Introducing Management
01/17/2018
Chapter 1 Learning Objectives:
1.1 Describe the current workplace environment
1.2 Identify the characteristics of an organization
1.3 Describe the dynamic that make up the general environment, and wht competitive
advantage encompasses
1.4 Identify who are managers are and explain what they do
1.5 Describe the management process and how managerial skills and competencies
are learned
Working Today:
Diversity
“Business imperative” An asset
Workforce diversity reflects differences with respect to gender, age,
race, ethnicity, religion, sexual orientation, and able bodiedness
A diverse and multicultural workforce both challenges and offers
opportunities to employers
How diversity bias can occur in the workplace:
Prejudice: is the display of negative, irrational attitudes toward members
of diverse population.
Discrimination: actively denies minority members the full benefits of
organizational membership
Glass ceiling effect: is an invisible barrier limiting advancement of
women and minorities
Advantages of Diversity in Teams:
Cognitive Flexibility
Roles and Motivation
Productive Conflict
Increased Creativity
Globalization:
National boundaries of world business have largely disappeared
Globalization is the worldwide interdependence of resource flow, product
markets, and business competition that characterize the new economy
E.g. Mcdonald is trying to change itself to fit into the local culture
In Italy, McDonald’s serves Mediterranean salads

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In Japan, it serves teriyaki burgers
In Israel, customers can find several kosher McDonald restaurants
In India, consumers can get McDonald’s sandwiches made with
mutton and chicken instead of beef
Organizations
Figure 1.2 Organizations as open systems
Figure 1.3 Productivity and the dimensions of organizational performance
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Figure 1.4 Sample general environment conditions faced by firms like Starbucks
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