GMS 200 Lecture Notes - Lecture 5: Henri Fayol, Division Of Labour, Hawthorne Effect

• School: Ryerson University
• Department: Global Management Studies
• Course: GMS 200
• Professor: Kenneth Kalu

Document Summary

Chapter 2 - management learning - past to present. Workers did their own jobs in their own ways. Four guiding principles: (1) develop a science for each job (2) carefully select workers (right abilities) (3) train workers to do the job (4) support workers - carefully plan their work. Science of reducing a job or task to basic physical motions. Specialization of work will result in continuous improvements. While at work, only work issues should be considered. Mise en place - everything in it"s place. Create a plan of action for the future. Diverse efforts to ensure information is shared and problems solved. Rational and efficient form of organization founded on logic, order and legitimate authority. Determine how economic incentives and physical conditions of the workplace affect the output of workers. Workers shared pleasant social interactions and wanted to do a good job. Criticized for poor research and lack of empirical support.