GMS 200 Lecture Notes - Lecture 7: Cognitive Dissonance, Neuroticism, Selective Perception

• School: Ryerson University
• Department: Global Management Studies
• Course: GMS 200
• Professor: Franklin Ramsoomair

Document Summary

Gms 200 lecture 7 individual behavior. Perception: the process through which people receive, organize and interpret information from the environment, people can perceive the same things or situations differently. If someone cuts in line, internal attribution: person is selfish: external attribution: person is unaware (situational) If i cut in line, i would most likely believe that i was unaware. Fundamental attribution error: blame others performance problems on internal rather than external factors, a man is walking down a crowded sidewalk, carrying loaded bags from shops. If someone bumps into him, he is probably inclined to think what an idiot! . Self-serving bias: blame personal performance problems on external factors and attribute successes to internal factors, ex: i earned an a on my pom exam because i studied hard. I received a c on my accounting exam because the prof deliberately set a difficult exam.