GMS 200 Lecture Notes - Fiedler Contingency Model, Small Victories, Culture Shock

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GMS 200 LECTURE 2 JAN.23.2012
Chapter 11 Leadership
Study Questions
1. What is the nature of leadership?
2. What are the important traits and behaviours?
3. What are the contingency theories of leadership
4. What is transformational leadership?
5. What are current issues…?
Study Questions discussed
1. The process of inspiring others to work hard to accomplish important tasks
a. Power ability to persuade one else to do something you want done or make things happens the
way you want
b. Power should be used to influence and control others for common good rather for personal
satisfaction
c. Two sources of managerial power
i. Position power
1. Based on manager’s official status in the organization’s hierarchy of authority
2. Sources of position power:
a. Reward power capability to offer something of value
b. Coercive power capability to punish
c. Legitimate power demand tasks due to authority
ii. Personal Power based on the unique personal qualities that a person brings to the
leadership situation
1. Sources of personal power
a. Expert power- capacity to influence others because of one’s knowledge and
skills
b. Referent power capacity to influence others because they admire you and
want to identify positively with you
d. Turning power into influence…
i. Successful leadership relies on acquiring and using all sources of power
ii. Use of reward can influence managerial power
e. Keys to building managerial power:
i. Likable personal qualities are very important
ii. Effort and hard work breed respect
iii. Personal behaviour must support expressed values
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f. Power and influence are affected by workplace structures and network:
i. Centrality -
ii. Criticality -
iii. Visibility
g. Acceptance theory of authority
i. For a leader to achieve true influence, the other person must:
1. Truly understand the directive
2. Feel capable of carrying out the directive
3. Believe the directive is in the organization’s best interests
4. Believe the directive is consistent with personal values
h. Leadership and empowerment
i. Empowerment the process through which managers enable and help others to gain power
and achieve influence
ii. Effective leaders empower others by providing them with :
1. Information, responsibility, authority and Trust
i. How leaders can empower others:
i. Involve others, create an environment of cooperation, encourage others to take initiative,
make decisions, and use their knowledge, recognize their success
2. What are the important traits and behaviour?
a. Classic leadership styles:
i. Autocratic style emphasizes task over people, keeps authority and information within the
leader’s tight control and acts in a unilateral command and control fashion
ii. Laissez-faire style shows little concern for task, allows group decisions and acts with a “do
the best you can attitude”
iii. Democratic -
3. What are the contingency theories of leadership?
a. Fiedler’s contingency model
i. Good leadership depends on a match between leadership and situational demands
ii. Determining leadership style
1. Low LPC task motivated leaders
2. High LPC relationship motivated leaders
b. Hersey Blandchard situational leadership model
i. Leaders adjust their styles depending on the readiness of their followers to perform
1. Delegating allowing the group to take responsibility for task decisions
2. Participating emphasizing shared ideas
3. Selling explaining task directions in a supportive & persuasive way
4. Telling giving specific task directions & closely supervising work
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